MHS in Clinical Leadership Spring 2021 Course: Health Care Operations Improvement

Wednesday, October 28, 2020

The Master of Health Sciences in Clinical Leadership (MHS-CL) program is offering one of its most popular courses—CLP-215: Health Care Operations Improvement—Jan. 6-April 14.

MSH-CL courses are open to both degree and non-degree seeking learners. Clinicians, health care administrators, faculty, staff and graduate students are welcome to participate as non-degree students. In addition, some Duke employees may be eligible for the Duke Employee Tuition Assistance Program.

CLP-215: Health Care Operations: Perspectives for Continuous Improvement

Course Director: Brian Sloan, MBA, Chief Operating Officer, Duke Raleigh Hospital.

Students will develop a toolkit for continuous improvement within health care organizations and systems and will explore decision making processes, analysis of those decisions, and concepts used to design and execute processes. Students will apply concepts and present work on their own projects and/or assignments given by the instructor. Credit: 3.

By the end of this course, learners will be able to:

  • Better understand and define process objectives and environment
  • Describe the considerations and processes involved in decision-making for continuous improvement and understand potential biases in decision-making
  • Understand the importance of and develop appropriate operational goals
  • Demonstrate an understanding of lean thinking and process analysis
  • Develop an execution plan for process build and/or improvement

How to apply

For more information about this spring course offering or to apply, call (919) 681-7007 or e-mail

The Master of Health Sciences in Clinical Leadership program is offered by the Duke University School of Medicine.