Nichole Capitanio assumes the role of director for Duke’s Personal Assistance Service (PAS) on April 16. She previously served as the director for staff and employee assistance programs at the Cleveland Clinic, where she had been since 2005. During that time she served in various leadership positions, worked closely with physicians, and managed a team of 13 professionals to provide psychological health and wellness programs for physicians, scientists, nurses and other staff members at the Cleveland Clinic.
Capitanio earned her Bachelor of Arts in Social Work at Cleveland State University and completed her Master of Science in Social Administration at Case Western Reserve University.
Nicole succeeds Andy Silberman, who retired in 2017 after nearly 40 years of service that included the founding of Personal Assistance Service in 1985. Since his retirement, Terry Nicotra has served as the interim director.